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PSC DE01: IT and Telecom - End User: Help Desk, Tier 1-2, Workspace, Print, OutputSupport (Labor) — Active Federal Contracts & NAICS Crosswalk (610+ Bids Open)

Search 610+ Bids open SAM.gov solicitations for Federal PSC DE01 (IT and Telecom - End User: Help Desk, Tier 1-2, Workspace, Print, OutputSupport (Labor)). A...

PSC DE01: IT and Telecom - End User: Help Desk, Tier 1-2, Workspace, Print, OutputSupport (Labor) — Active Federal SAM.gov Contracts & NAICS Crosswalk

Federal procurement intelligence, spending breakdown, NAICS/NIGP crosswalk, and contract capture guide for PSC DE01 (IT and Telecom - End User: Help Desk, Tier 1-2, Workspace, Print, OutputSupport (Labor)).

Product and Service Code (PSC) DE01 — IT and Telecom - End User: Help Desk, Tier 1-2, Workspace, Print, OutputSupport (Labor) — is an official federal procurement classification within Portfolio D — IT and Telecommunications Services managed by the General Services Administration (GSA) under the Federal Procurement Data System (FPDS) Product and Service Codes Manual. Across federal agencies, contracting officers obligate approximately $6.8 Billion annually under PSC DE01, with 610+ Bids active solicitations, pre-solicitation notices, and task order RFQs circulating on SAM.gov and agency e-Buy portals. While a 6-digit NAICS code defines a contractor's overall industry and Small Business Administration (SBA) size standard, PSC DE01 specifies the exact service (labor) deliverable being purchased on the contract line item (CLIN). In federal solicitation architecture, PSC DE01 is most frequently paired with Primary NAICS 541513 (Computer Facilities Management Services), which carries an SBA small business size standard of $37.0 Million. Major buying commands—led by Department of Defense (44% of spend), Department of Homeland Security (15%), and Department of State (11%)—use PSC DE01 to categorize statements of work encompassing 24/7 Tier 1–3 Enterprise Service Desk, Call Center & Field Technician Dispatch; VDI (Virtual Desktop Infrastructure), Microsoft 365 GCC High & Endpoint Management; and PIV/CAC Smartcard Authentication Support, Laptop Imaging & Asset Lifecycle Refresh. Understanding how contracting officers cross-walk PSC DE01 with NAICS 541513 is critical because many agencies filter dynamic small business searches, GSA e-Buy distributions, and historical FPDS incumbent spend analyses by PSC rather than NAICS alone. Procurement teams issuing awards under PSC DE01 utilize a mix of open-market SAM.gov solicitations and pre-competed contract vehicles such as GSA MAS 54151S. Depending on the acquisition threshold and market research results from Sources Sought notices, contracting officers frequently restrict PSC DE01 competitions to certified small businesses—including 8(a) Business Development participants, Service-Disabled Veteran-Owned Small Businesses (SDVOSB), Women-Owned Small Businesses (WOSB), and HUBZone firms. Offerors responding to PSC DE01 RFPs must demonstrate strict compliance with applicable FAR and DFARS clauses, deliverable quality standards, and supply-chain or labor regulations. For contractors expanding across both federal and state/local (SLED) markets, PSC DE01 maps directly to NIGP Commodity/Service Code 920-31 (Installation of Computers, Peripherals, Cabling, and Related IT Equipment) used by state procurement portals, municipal purchasing departments, public universities, and K-12 school districts. InTandem's automated government contracting platform continuously monitors live SAM.gov notices tagged with PSC DE01 alongside matching state and local NIGP 920-31 bids, enabling capture teams to uncover hidden opportunities and generate compliant proposals faster.

What Federal Agencies Buy Under PSC DE01

  • 24/7 Tier 1–3 Enterprise Service Desk, Call Center & Field Technician Dispatch
  • VDI (Virtual Desktop Infrastructure), Microsoft 365 GCC High & Endpoint Management
  • PIV/CAC Smartcard Authentication Support, Laptop Imaging & Asset Lifecycle Refresh
  • VIP Executive IT Support, Secure VTC Conference Rooms & Managed Print Services
  • NIST SP 800-53 Rev 5 Security Control Implementation & Continuous ATO Telemetry
  • Section 508 Accessibility Compliance, Zero Trust ICAM & FIPS 140-3 Encryption
  • Agile Sprint Delivery, DevSecOps Automated Testing & Technical Documentation
  • Supply Chain Risk Management (SCRM) & TAA-Compliant Hardware/Software Provenance

Top Federal Buying Agencies for PSC DE01

  • Department of Defense: $3.0 Billion (44% of PSC Spend of obligations)
  • Department of Homeland Security: $1.0 Billion (15% of PSC Spend of obligations)
  • Department of State: $750 Million (11% of PSC Spend of obligations)
  • General Services Administration & Civilian Agencies: $185 Million (11% of PSC Spend of obligations)

Common Federal Contract Vehicles & GWACs

  • GSA MAS 54151S (GSA Multiple Award Schedule / Best-in-Class Vehicle): Primary pre-competed federal contract vehicle used by contracting officers to issue RFQs and task orders under PSC DE01.
  • SAM.gov Open Market Solicitations (PSC DE01) (FAR Part 12 / 13 / 15 Open Market): Standalone Invitations for Bid (IFBs), Requests for Proposals (RFPs), and Simplified Acquisitions published directly under PSC DE01.
  • Agency-Specific IDIQs, MATOCs & GWACs (Indefinite Delivery / Indefinite Quantity): Multi-year agency task order vehicles at Department of Defense and Department of Homeland Security where PSC DE01 is the designated product/service identifier.

PSC DE01 Frequently Asked Questions

What does Federal PSC Code DE01 cover?

PSC DE01 (IT and Telecom - End User: Help Desk, Tier 1-2, Workspace, Print, OutputSupport (Labor)) is an official Federal Procurement Data System (FPDS) Product and Service Code under Portfolio D — IT and Telecommunications Services. Federal agencies use PSC DE01 to classify procurements for 24/7 Tier 1–3 Enterprise Service Desk, Call Center & Field Technician Dispatch, VDI (Virtual Desktop Infrastructure), Microsoft 365 GCC High & Endpoint Management, and PIV/CAC Smartcard Authentication Support, Laptop Imaging & Asset Lifecycle Refresh.

What is the difference between PSC DE01 and NAICS 541513?

NAICS 541513 (Computer Facilities Management Services) classifies the contractor's primary industry and establishes the SBA small business size standard ($37.0 Million). PSC DE01 (IT and Telecom - End User: Help Desk, Tier 1-2, Workspace, Print, OutputSupport (Labor)) identifies the specific service (labor) being purchased on the solicitation or contract line item (CLIN).

How much does the federal government spend on PSC DE01 annually?

Federal agencies obligate approximately $6.8 Billion per year under PSC DE01, led by Department of Defense ($3.0 Billion), Department of Homeland Security ($1.0 Billion), and Department of State ($750 Million), with roughly 610+ Bids active opportunities annually.

Which GSA Schedule or contract vehicle covers PSC DE01?

Procurements under PSC DE01 are frequently routed through GSA MAS 54151S, alongside agency-specific IDIQ contracts and open-market solicitations published directly on SAM.gov.

What is the State & Local (SLED) NIGP code equivalent for PSC DE01?

When bidding on state, county, municipal, or school district solicitations, the primary NIGP cross-reference for federal PSC DE01 is NIGP 920-31 (Installation of Computers, Peripherals, Cabling, and Related IT Equipment).

Related Federal PSC Codes

Browse All 165 Federal PSC Codes | NAICS 541513 Guide | NIGP 920-31 Guide | SBA Set-Asides