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PSC DD01: IT and Telecom - Service Delivery Support Services: ITSM, Operations Center, Project/PM (Labor) — Active Federal Contracts & NAICS Crosswalk (520+ Bids Open)

Search 520+ Bids open SAM.gov solicitations for Federal PSC DD01 (IT and Telecom - Service Delivery Support Services: ITSM, Operations Center, Project/PM (La...

PSC DD01: IT and Telecom - Service Delivery Support Services: ITSM, Operations Center, Project/PM (Labor) — Active Federal SAM.gov Contracts & NAICS Crosswalk

Federal procurement intelligence, spending breakdown, NAICS/NIGP crosswalk, and contract capture guide for PSC DD01 (IT and Telecom - Service Delivery Support Services: ITSM, Operations Center, Project/PM (Labor)).

Product and Service Code (PSC) DD01 — IT and Telecom - Service Delivery Support Services: ITSM, Operations Center, Project/PM (Labor) — is an official federal procurement classification within Portfolio D — IT and Telecommunications Services managed by the General Services Administration (GSA) under the Federal Procurement Data System (FPDS) Product and Service Codes Manual. Across federal agencies, contracting officers obligate approximately $9.6 Billion annually under PSC DD01, with 520+ Bids active solicitations, pre-solicitation notices, and task order RFQs circulating on SAM.gov and agency e-Buy portals. While a 6-digit NAICS code defines a contractor's overall industry and Small Business Administration (SBA) size standard, PSC DD01 specifies the exact service (labor) deliverable being purchased on the contract line item (CLIN). In federal solicitation architecture, PSC DD01 is most frequently paired with Primary NAICS 541512 (Computer Systems Design Services), which carries an SBA small business size standard of $34.0 Million. Major buying commands—led by Department of Defense (39% of spend), Department of Veterans Affairs (17%), and Department of Health and Human Services (14%)—use PSC DD01 to categorize statements of work encompassing ServiceNow / BMC Remedy IT Service Management (ITSM) Implementation & Ops; Enterprise Network Operations Center (NOC) & IT Program Management Office (PMO); and ITIL v4 Service Catalog Governance, SLA Tracking & Change Management. Understanding how contracting officers cross-walk PSC DD01 with NAICS 541512 is critical because many agencies filter dynamic small business searches, GSA e-Buy distributions, and historical FPDS incumbent spend analyses by PSC rather than NAICS alone. Procurement teams issuing awards under PSC DD01 utilize a mix of open-market SAM.gov solicitations and pre-competed contract vehicles such as GSA MAS 54151S. Depending on the acquisition threshold and market research results from Sources Sought notices, contracting officers frequently restrict PSC DD01 competitions to certified small businesses—including 8(a) Business Development participants, Service-Disabled Veteran-Owned Small Businesses (SDVOSB), Women-Owned Small Businesses (WOSB), and HUBZone firms. Offerors responding to PSC DD01 RFPs must demonstrate strict compliance with applicable FAR and DFARS clauses, deliverable quality standards, and supply-chain or labor regulations. For contractors expanding across both federal and state/local (SLED) markets, PSC DD01 maps directly to NIGP Commodity/Service Code 918-71 (IT Security and Cyber Risk Consulting) used by state procurement portals, municipal purchasing departments, public universities, and K-12 school districts. InTandem's automated government contracting platform continuously monitors live SAM.gov notices tagged with PSC DD01 alongside matching state and local NIGP 918-71 bids, enabling capture teams to uncover hidden opportunities and generate compliant proposals faster.

What Federal Agencies Buy Under PSC DD01

  • ServiceNow / BMC Remedy IT Service Management (ITSM) Implementation & Ops
  • Enterprise Network Operations Center (NOC) & IT Program Management Office (PMO)
  • ITIL v4 Service Catalog Governance, SLA Tracking & Change Management
  • Agile Release Train (SAFe) Coaching & Digital Transformation Portfolio Support
  • NIST SP 800-53 Rev 5 Security Control Implementation & Continuous ATO Telemetry
  • Section 508 Accessibility Compliance, Zero Trust ICAM & FIPS 140-3 Encryption
  • Agile Sprint Delivery, DevSecOps Automated Testing & Technical Documentation
  • Supply Chain Risk Management (SCRM) & TAA-Compliant Hardware/Software Provenance

Top Federal Buying Agencies for PSC DD01

  • Department of Defense: $3.7 Billion (39% of PSC Spend of obligations)
  • Department of Veterans Affairs: $1.6 Billion (17% of PSC Spend of obligations)
  • Department of Health and Human Services: $1.3 Billion (14% of PSC Spend of obligations)
  • General Services Administration & Civilian Agencies: $185 Million (11% of PSC Spend of obligations)

Common Federal Contract Vehicles & GWACs

  • GSA MAS 54151S (GSA Multiple Award Schedule / Best-in-Class Vehicle): Primary pre-competed federal contract vehicle used by contracting officers to issue RFQs and task orders under PSC DD01.
  • SAM.gov Open Market Solicitations (PSC DD01) (FAR Part 12 / 13 / 15 Open Market): Standalone Invitations for Bid (IFBs), Requests for Proposals (RFPs), and Simplified Acquisitions published directly under PSC DD01.
  • Agency-Specific IDIQs, MATOCs & GWACs (Indefinite Delivery / Indefinite Quantity): Multi-year agency task order vehicles at Department of Defense and Department of Veterans Affairs where PSC DD01 is the designated product/service identifier.

PSC DD01 Frequently Asked Questions

What does Federal PSC Code DD01 cover?

PSC DD01 (IT and Telecom - Service Delivery Support Services: ITSM, Operations Center, Project/PM (Labor)) is an official Federal Procurement Data System (FPDS) Product and Service Code under Portfolio D — IT and Telecommunications Services. Federal agencies use PSC DD01 to classify procurements for ServiceNow / BMC Remedy IT Service Management (ITSM) Implementation & Ops, Enterprise Network Operations Center (NOC) & IT Program Management Office (PMO), and ITIL v4 Service Catalog Governance, SLA Tracking & Change Management.

What is the difference between PSC DD01 and NAICS 541512?

NAICS 541512 (Computer Systems Design Services) classifies the contractor's primary industry and establishes the SBA small business size standard ($34.0 Million). PSC DD01 (IT and Telecom - Service Delivery Support Services: ITSM, Operations Center, Project/PM (Labor)) identifies the specific service (labor) being purchased on the solicitation or contract line item (CLIN).

How much does the federal government spend on PSC DD01 annually?

Federal agencies obligate approximately $9.6 Billion per year under PSC DD01, led by Department of Defense ($3.7 Billion), Department of Veterans Affairs ($1.6 Billion), and Department of Health and Human Services ($1.3 Billion), with roughly 520+ Bids active opportunities annually.

Which GSA Schedule or contract vehicle covers PSC DD01?

Procurements under PSC DD01 are frequently routed through GSA MAS 54151S, alongside agency-specific IDIQ contracts and open-market solicitations published directly on SAM.gov.

What is the State & Local (SLED) NIGP code equivalent for PSC DD01?

When bidding on state, county, municipal, or school district solicitations, the primary NIGP cross-reference for federal PSC DD01 is NIGP 918-71 (IT Security and Cyber Risk Consulting).

Related Federal PSC Codes

Browse All 165 Federal PSC Codes | NAICS 541512 Guide | NIGP 918-71 Guide | SBA Set-Asides