PSC 7E20: IT and Telecom - End User: Help Desk; Tier 1-2, Workspace, Print, Output Devices (Hardware) — Active Federal Contracts & NAICS Crosswalk (890+ Bids Open)
Search 890+ Bids open SAM.gov solicitations for Federal PSC 7E20 (IT and Telecom - End User: Help Desk; Tier 1-2, Workspace, Print, Output Devices (Hardware)...
PSC 7E20: IT and Telecom - End User: Help Desk; Tier 1-2, Workspace, Print, Output Devices (Hardware) — Active Federal SAM.gov Contracts & NAICS Crosswalk
Federal procurement intelligence, spending breakdown, NAICS/NIGP crosswalk, and contract capture guide for PSC 7E20 (IT and Telecom - End User: Help Desk; Tier 1-2, Workspace, Print, Output Devices (Hardware)).
Product and Service Code (PSC) 7E20 — IT and Telecom - End User: Help Desk; Tier 1-2, Workspace, Print, Output Devices (Hardware) — is an official federal procurement classification within Portfolio 7E — End User IT Hardware managed by the General Services Administration (GSA) under the Federal Procurement Data System (FPDS) Product and Service Codes Manual. Across federal agencies, contracting officers obligate approximately $6.3 Billion annually under PSC 7E20, with 890+ Bids active solicitations, pre-solicitation notices, and task order RFQs circulating on SAM.gov and agency e-Buy portals. While a 6-digit NAICS code defines a contractor's overall industry and Small Business Administration (SBA) size standard, PSC 7E20 specifies the exact product (hardware) deliverable being purchased on the contract line item (CLIN). In federal solicitation architecture, PSC 7E20 is most frequently paired with Primary NAICS 334111 (Electronic Computer Manufacturing), which carries an SBA small business size standard of 1,250 Employees. Major buying commands—led by Department of Defense (Army ADMC-3, Air Force CCS-3) (53% of spend), Department of Veterans Affairs (15%), and Department of Homeland Security (12%)—use PSC 7E20 to categorize statements of work encompassing TAA-Compliant Laptops, Desktops, Ruggedized Tablets (Panasonic Toughbook/Dell Rugged); Thin Clients, Zero Clients, KVM Switches & Secure TEMPEST Workstations; and Multifunction Printers (MFPs), High-Speed Document Scanners & Plotters. Understanding how contracting officers cross-walk PSC 7E20 with NAICS 334111 is critical because many agencies filter dynamic small business searches, GSA e-Buy distributions, and historical FPDS incumbent spend analyses by PSC rather than NAICS alone. Procurement teams issuing awards under PSC 7E20 utilize a mix of open-market SAM.gov solicitations and pre-competed contract vehicles such as GSA MAS 33411. Depending on the acquisition threshold and market research results from Sources Sought notices, contracting officers frequently restrict PSC 7E20 competitions to certified small businesses—including 8(a) Business Development participants, Service-Disabled Veteran-Owned Small Businesses (SDVOSB), Women-Owned Small Businesses (WOSB), and HUBZone firms. Offerors responding to PSC 7E20 RFPs must demonstrate strict compliance with applicable FAR and DFARS clauses, deliverable quality standards, and supply-chain or labor regulations. For contractors expanding across both federal and state/local (SLED) markets, PSC 7E20 maps directly to NIGP Commodity/Service Code 204-53 (Microcomputers, Desktops, Laptops, Notebooks, and Tablets) used by state procurement portals, municipal purchasing departments, public universities, and K-12 school districts. InTandem's automated government contracting platform continuously monitors live SAM.gov notices tagged with PSC 7E20 alongside matching state and local NIGP 204-53 bids, enabling capture teams to uncover hidden opportunities and generate compliant proposals faster.
- PSC Portfolio Group: Portfolio 7E — End User IT Hardware (Product (Hardware))
- Annual Federal Spend (FPDS / USASpending): $6.3 Billion
- Active SAM.gov Solicitations: 890+ Bids
- Primary Paired NAICS Code: NAICS 334111 — Electronic Computer Manufacturing (SBA Size Standard: 1,250 Employees)
- Paired State/Local NIGP Code: NIGP 204-53 — Microcomputers, Desktops, Laptops, Notebooks, and Tablets
What Federal Agencies Buy Under PSC 7E20
- TAA-Compliant Laptops, Desktops, Ruggedized Tablets (Panasonic Toughbook/Dell Rugged)
- Thin Clients, Zero Clients, KVM Switches & Secure TEMPEST Workstations
- Multifunction Printers (MFPs), High-Speed Document Scanners & Plotters
- Monitors, Docking Stations, CAC/PIV Smartcard Readers & Video Conferencing Kits
- NIST SP 800-53 Rev 5 Security Control Implementation & Continuous ATO Telemetry
- Section 508 Accessibility Compliance, Zero Trust ICAM & FIPS 140-3 Encryption
- Agile Sprint Delivery, DevSecOps Automated Testing & Technical Documentation
- Supply Chain Risk Management (SCRM) & TAA-Compliant Hardware/Software Provenance
Top Federal Buying Agencies for PSC 7E20
- Department of Defense (Army ADMC-3, Air Force CCS-3): $3.3 Billion (53% of PSC Spend of obligations)
- Department of Veterans Affairs: $945 Million (15% of PSC Spend of obligations)
- Department of Homeland Security: $755 Million (12% of PSC Spend of obligations)
- General Services Administration & Civilian Agencies: $185 Million (11% of PSC Spend of obligations)
Common Federal Contract Vehicles & GWACs
- GSA MAS 33411 (GSA Multiple Award Schedule / Best-in-Class Vehicle): Primary pre-competed federal contract vehicle used by contracting officers to issue RFQs and task orders under PSC 7E20.
- SAM.gov Open Market Solicitations (PSC 7E20) (FAR Part 12 / 13 / 15 Open Market): Standalone Invitations for Bid (IFBs), Requests for Proposals (RFPs), and Simplified Acquisitions published directly under PSC 7E20.
- Agency-Specific IDIQs, MATOCs & GWACs (Indefinite Delivery / Indefinite Quantity): Multi-year agency task order vehicles at Department of Defense (Army ADMC-3, Air Force CCS-3) and Department of Veterans Affairs where PSC 7E20 is the designated product/service identifier.
PSC 7E20 Frequently Asked Questions
What does Federal PSC Code 7E20 cover?
PSC 7E20 (IT and Telecom - End User: Help Desk; Tier 1-2, Workspace, Print, Output Devices (Hardware)) is an official Federal Procurement Data System (FPDS) Product and Service Code under Portfolio 7E — End User IT Hardware. Federal agencies use PSC 7E20 to classify procurements for TAA-Compliant Laptops, Desktops, Ruggedized Tablets (Panasonic Toughbook/Dell Rugged), Thin Clients, Zero Clients, KVM Switches & Secure TEMPEST Workstations, and Multifunction Printers (MFPs), High-Speed Document Scanners & Plotters.
What is the difference between PSC 7E20 and NAICS 334111?
NAICS 334111 (Electronic Computer Manufacturing) classifies the contractor's primary industry and establishes the SBA small business size standard (1,250 Employees). PSC 7E20 (IT and Telecom - End User: Help Desk; Tier 1-2, Workspace, Print, Output Devices (Hardware)) identifies the specific product (hardware) being purchased on the solicitation or contract line item (CLIN).
How much does the federal government spend on PSC 7E20 annually?
Federal agencies obligate approximately $6.3 Billion per year under PSC 7E20, led by Department of Defense (Army ADMC-3, Air Force CCS-3) ($3.3 Billion), Department of Veterans Affairs ($945 Million), and Department of Homeland Security ($755 Million), with roughly 890+ Bids active opportunities annually.
Which GSA Schedule or contract vehicle covers PSC 7E20?
Procurements under PSC 7E20 are frequently routed through GSA MAS 33411, alongside agency-specific IDIQ contracts and open-market solicitations published directly on SAM.gov.
What is the State & Local (SLED) NIGP code equivalent for PSC 7E20?
When bidding on state, county, municipal, or school district solicitations, the primary NIGP cross-reference for federal PSC 7E20 is NIGP 204-53 (Microcomputers, Desktops, Laptops, Notebooks, and Tablets).
Related Federal PSC Codes
- PSC 7G21: IT and Telecom - Network: Digital Network Products (Hardware and Perpetual License Software)
- PSC 7G22: IT and Telecom - Network: Satellite and RF Communications Products (Hardware)
- PSC 7J20: IT and Telecom - Security and Compliance Products (Hardware and Perpetual License Software)
- PSC 7K20: IT and Telecom - Storage Products (Hardware and Perpetual License Software)
- PSC R408: Support - Professional: Program Management/Support
Browse All 165 Federal PSC Codes | NAICS 334111 Guide | NIGP 204-53 Guide | SBA Set-Asides